Shevaun Haviland: A Visionary Leader Shaping the Future of British Business

Introduction

In the ever-changing landscape of British business, strong and forward-thinking leadership is essential. Among the figures shaping the UK’s commercial environment, Shevaun Haviland stands out as a dynamic and influential voice. As the Director General of the British Chambers of Commerce (BCC), she has brought fresh energy, strategic insight, and an inclusive vision to one of the most important business networks in the country. With years of experience across management consultancy, global corporations, government, and entrepreneurship, Haviland embodies the blend of innovation and practicality that modern business demands.

Who is Shevaun Haviland?

A Leader with Multi-Sector Expertise

Shevaun Haviland’s career journey is anything but ordinary. Rather than following a single path, she has ventured across sectors, diversifying her experience in ways that now give her a unique advantage. She has worked in global corporations, marketing, new ventures, technology, and later in government. This varied background allows her to speak the language of business leaders while understanding the realities of policymaking and national strategy.

From Corporate Success to Public Service

Having started her career in management consultancy in London and New York, Haviland soon moved into roles that sharpened her strategic and operational skills. She also spent time at The Walt Disney Company, where she contributed to major developments such as the expansion of Disneyland Paris. Her work in corporate strategy and major project delivery helped establish her as a leader capable of navigating complex environments.

She later transitioned into the world of advertising and marketing, taking on leadership roles in major global firms. Managing large accounts and working with internationally recognised brands allowed her to develop a strong understanding of communication, consumer insight, and innovation.

A Shift Toward Entrepreneurship and Digital Innovation

Championing Digital Transformation

Before joining government, Shevaun Haviland moved into entrepreneurship and digital change. She played a key role in the growth of digital innovation agencies and education-tech ventures. Her work in founding and developing new business academies showed her commitment to preparing the next generation for a rapidly evolving digital world.

Helping Businesses Adapt to the Future

Haviland’s passion for skills development and digital readiness later became central themes in her career. She continues to emphasise the importance of preparing the workforce for emerging technologies, ensuring that UK businesses remain competitive globally.

Shevaun Haviland’s Role in the UK Government

Bridging Government and Business

Her move into the UK government marked another major milestone. She served in the Cabinet Office, where she led the Business Partnerships Team and later directed the Inclusive Economy Partnership. This role positioned her at the heart of collaboration between policymakers, private companies, and civil society — something she now continues at the BCC.

Promoting an Inclusive Economy

During her time in government, Haviland focused on social impact, economic fairness, and the idea that businesses should not only generate profit but also contribute positively to society. Her work encouraged businesses to support national priorities such as wellbeing, education, and community development.

Director General of the British Chambers of Commerce

A Significant Leadership Role

In April 2021, Shevaun Haviland became the Director General of the British Chambers of Commerce — one of the most respected business networks in the country. With member organisations representing thousands of companies, including SMEs and large businesses, the BCC plays a critical role in shaping policies, supporting growth, and amplifying the voice of the British business community.

Key Responsibilities

As Director General, Haviland oversees:

• National and international chamber operations

• Policy advocacy for British businesses

• Economic research and strategic planning

• Trade development and international cooperation

• Digital transformation across business networks

• Support for SMEs across all regions

Her leadership involves addressing real-world challenges such as regulatory changes, global market pressures, skills shortages, and technology adoption.

Leadership Vision and Priorities

Empowering SMEs Across the UK

Small and medium-sized enterprises form the backbone of the UK economy. Haviland places strong emphasis on ensuring these businesses receive the support they need to thrive. Her advocacy revolves around reducing barriers, promoting fair regulation, and helping small businesses expand their reach both domestically and internationally.

A Digital-Ready Business Environment

With her background in digital innovation, she continues to push for a digitally skilled workforce and modernised business operations. Haviland argues that embracing digital tools is no longer optional but essential. She encourages investment in digital education, technology infrastructure, and innovation-led growth.

Sustainability and ESG Values

Environmental, social, and governance considerations have become central themes in global business. Haviland promotes sustainable practices, encouraging companies to adopt responsible approaches that benefit both profit and the planet. Her message is clear: businesses must lead the transition to a greener future.

Strengthening International Trade

Post-Brexit trade relations remain a priority. Haviland works to ensure that British businesses have the tools, information, and opportunities they need to succeed in overseas markets. The BCC’s international network is a major asset under her leadership.

Achievements and Recognition

Awarded a CBE

In 2025, Shevaun Haviland received the honour of being appointed Commander of the Order of the British Empire (CBE) for her significant contributions to business. This recognition highlighted her leadership, service, and dedication to improving the UK’s economic landscape.

A Recognised Voice in National Policy

Her insights regularly influence national conversations around business support, economic development, trade, and skills training. She is known for her clear, practical perspective and her ability to represent businesses of all sizes.

Impact on the Future of UK Business

Driving a More Connected Business Ecosystem

Haviland’s approach revolves around bringing businesses, policymakers, and communities together. She advocates for a collaborative economy in which organisations support one another and work jointly towards national progress.

Focusing on People and Innovation

Her message to business leaders is simple: invest in people, embrace new ideas, and stay adaptable. Her vision aligns with the future economy — one that values technology, talent, sustainability, and purpose.

Conclusion

Shevaun Haviland’s career demonstrates what modern leadership looks like: dynamic, strategic, inclusive, and future-focused. From consulting and global corporations to government and now the British Chambers of Commerce, she brings a powerful combination of experience and vision to the business world. Under her leadership, the BCC continues to champion the needs of businesses across the UK, support digital transformation, promote sustainable growth, and strengthen the country’s position on the global stage.

Her influence will continue to shape British business for years to come, making her one of the most important voices in the national economic landscape.